Operational excellence: Why it is the foundation for AI success in 2025
The business landscape has irrevocably shifted. While leaders were once able to anticipate and manage change, the current pace of digital disruption is unprecedented and
The Continuous Improvement leader: Uniting teams around a shared purpose
From Chief Experience Officer to Chief Sustainability Officer, C-suite titles are constantly evolving to reflect the changing world of business. Today, there is a great
Is CI an art or a science and how do we bridge the gap between theory and action?
When we think of science, objectivity springs to mind followed by systematic observation, experimentation, and the testing of the data in question. While art, as
Continuous Improvement: Important then, Fundamental now
If organisational leaders are going to harness CI for strategic business transformation, they’ll need to understand it — and not just in the current context.
Moving the needle on CI: An Enlighten Thought Leadership series
Introduction to the series There is unprecedented pressure on organisational leaders today to improve business performance by building efficient processes and highly productive teams. With
Taking on the new wave of disruption with the 4Cs
The term artificial intelligence (AI)—the use of computer systems to perform tasks that normally require human understanding—has been around for nearly 60 years. But since
The unified strategy for performance improvement
Whitepaper Download now THE PURSUIT OF OPEX To achieve success, it is crucial for companies to consistently optimise their processes, leading to continuous improvement and
Transforming Operations to Drive Strategic Advantage (Business Transformation Summit 2022)
Hear from Sarah Coughlin, Head of Enlighten Institute of Management about how to transform operations to drive strategic advantage.
Whitepapers
Moving the needle on Continuous Improvement
Thought leadership series Download the paper EMBRACING CONTINUOUS IMPROVEMENT Amid growing
Why offshoring should be your last resort
The sluggish economic recovery and pressure to increase earnings continues to
Flexible Work Teams
Vendors in the market are increasingly encouraging their clients to develop
Elements of Continuous Improvement
Creating operational excellence and instilling a culture of continuous improvement is
Why managers don’t manage
Executives overseeing transactional processing operations routinely question the leadership attributes held
The Inherent Flaw of Using Averages
Most white-collar organizations rely on average processing times to underpin their
Avoiding BPM Project Pitfalls
Executives seeking process improvement are adopting Business Process Management (BPM) solutions
The Crime of Wasted Capacity
In many industries, there is an incredible amount of latent business
Blended Work Teams
Vendors in the market are encouraging their clients to implement “blended
Overcoming the fear of sharing individual results
Early on in our engagements, the most common fear our consulting
