YOU'LL SEE RESULTS. GUARANTEED.

On average, our clients see:

28%

EMPLOYEE ENGAGEMENT GAIN
Pulse surveys consistently show engagement gains with comments like "Enlighten Team Turbos keep us focused on our goals on a daily basis"

60%

BACK OFFICE PRODUCTIVITY GAIN
60% productivity gains within 20 weeks, often 100% gains within the first year. There's no faster way to measurable cost savings

40%

IMPROVED CUSTOMER SERVICE
Typical gains include reduced complaints, cycle times and backlogs (20-70%), together with improved quality and gains in Net Promoter Scores (40%)

CLIENTS AND THOUGHT LEADERS SPEAK TO OUR EFFECTIVENESS

DATA AND MANAGEMENT DISCIPLINES TO ENGAGE & EMPOWER. ALL IN ONE PLACE.

An Enlighten transformation empowers team members and managers with actionable daily metrics. The software solution provides powerful forecasting and planning tools which, together with the introduction of management disciplines, drives continuous improvement. Our SaaS solution requires minimal IT involvement to get you up and running quickly.

WE COACH & MENTOR YOUR TEAM FOR SUSTAINABLE CULTURAL CHANGE

Our lean methodologies help managers identify waste and available capacity, so they can continuously optimize efficiency without compromising quality and customer service. Supported by intensive coaching, mentoring and practical software analytics, managers learn to integrate planning, forecasting, and scenario modeling into their routines. New habits are embedded for sustainable continuous improvement.

Our Work

Management Consulitng - Enlighten

Consulting

With structured coaching and training, we partner with you to improve performance and drive positive behavioural change. We unlock operational transformation that engages employees, empowers managers and creates visibility.

SaaS Solution - Enlighten

Software-as-a-Service

Our SaaS solution provides powerful forecasting and planning tools to help managers unlock higher business performance and gain visibility of daily metrics. We help you get your SaaS solution up and running quickly, with minimal IT involvement.

Business partner - Enlighten

Partnering

Our lean methodologies help managers identify waste to drive continuous and sustainable improvement. We provide intensive mentoring, coaching and practical software analytics to help you integrate planning and forecasting into daily routines.

WE HELP BUSINESSES LIKE YOURS

Our clients represent a broad range of global and local businesses with back-office and contact center operations. From banking and wealth management to P&C, life and health insurance, we can help your team transform and deliver exceptional value.

LATEST NEWS

Enlighten listed in Gartner 2019 Hype Cycle for Human Capital Management Technology

To keep its asset servicing functions running smoothly, Northern Trust is using technology from performance management...

DO YOU WANT TO TRANSFORM YOUR OPERATIONS?

Crisis leadership. Learn more on Enlighten.