Enlighten and the Healthcare Sector

The Australian Government’s new healthcare reforms will see an increased focus on making health insurance more transparent, inclusive and easy for customers to understand. Health insurers are now under increased pressure to drive down administration costs, while improving quality and service. 

At Enlighten, we help you maximise performance and improve customer service in healthcare insurance. We partner with you to improve back and middle-office functions, process claims faster and activate results within a single budget year. 

Healthcare Factsheet

Australia’s ageing population is driving increased demand for health insurance services. At the same time, customers are experiencing a rise in out-of-pocket expenses, with a swing away from private health cover. As a result, the Australian Government has introduced a new healthcare reform to make health insurance more accessible and affordable for consumers.

Case study

By partnering with a 60,000 member healthcare fund, we helped improve productivity across Member Services, Hospital Services and Claims.

Case study

Enlighten helped a fast-growing US provider of pharmacy benefit services standardise processes and improve efficiency to provide the very best care for patients.

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I can’t picture running my operation – and my team driving the outcomes that they do – without the Enlighten toolkit, because it’s so simple and enables succesful transformation.


Operation Manager - National Information Brokerage, Mortgage Services & Training SAI Global
Crisis leadership. Learn more on Enlighten.