Australia’s ageing population is driving increased demand for health insurance services. At the same time, customers are experiencing a rise in out-of-pocket expenses, with a swing away from private health cover. As a result, the Australian Government has introduced a new healthcare reform to make health insurance more accessible and affordable for consumers.
Pharmacy benefit management
Enlighten helped a fast-growing US provider of pharmacy benefit services standardise processes and improve efficiency to provide the very best care for patients.
By partnering with a 60,000 member healthcare fund, we helped improve productivity across Member Services, Hospital Services and Claims.
Healthcare insurance for union members
Backlogs and cycle times are a major barrier to quality service. We helped 110,000 member private health insurer reduce these barriers to deliver improved service for members.
Get in touch with us and let’s start a conversation