Australia’s ageing population is driving increased demand for health insurance services. At the same time, customers are experiencing a rise in out-of-pocket expenses, with a swing away from private health cover. As a result, the Australian Government has introduced a new healthcare reform to make health insurance more accessibleand affordable for customers.
Pharmacy benefit management
We helped a fast-growing US provider of pharmacy benefit services standardise processes and improve efficiency to provide the best care for patients.
We helped a 60,000 member healthcare fund improve productivity across Member Services, Hospital Services and Claims.
Healthcare insurance for union members
We helped 110,000 member private health insurer reduce backlogs and cycle times to better serve members.
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