Outsourcing Partner – As Business Process Outsourcing (BPO) models evolve into 2021 and beyond, two key trends stand out: more business-critical functions will increasingly be outsourced,
The future of outsourcing industry – In our earlier article about outsourcing for sustainability in a changed future, we highlighted how COVID-19 has been an
In the final insights piece of our series, Leading for a changed future – what are your ‘AHA’ moments, we explore the critical nature of
In the latest insights piece of our ongoing series, Leading for a changed future – what are your ‘AHA’ moments, we explore the complex landscape
In this article, we examine the pivotal role of new technology in shaping the new world working environment. What are the key considerations for determining
A critical change out of the COVID-19 crisis is the shaping of a new working concept – the elastic workforce. As we shift into the
We helped a leading global provider of record keeping services to grow its capacity for new clients with
A mutual fund customer service organization was faced with quality and capacity challenges. We partnered together to drive
We partnered with a leading superannuation provider to transform its operations by realigning its commitment to the client
A global provider of employee benefits and brokerage advising selected Enlighten to assist in its quest to achieve
An Enlighten Leaders’ Guide What are your ‘AHA’ moments of 2020
An Enlighten Leaders’ Guide LEADING FOR A CHANGED FUTURE What are
An agile back office that can respond quickly to opportunities and
Lured by the prospect of major costs savings and productivity improvements,
Over the years, we’ve spoken to leaders on their AHA moments to explore how they implemented out-of-the-box thinking to solve big business problems. Watch our Lightbulb session series to learn from the examples of today’s leading organisations.
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