The Continuous Improvement leader: Uniting teams around a shared purpose
From Chief Experience Officer to Chief Sustainability Officer, C-suite titles are constantly evolving to reflect the changing world of business. Today, there is a great
Is CI an art or a science and how do we bridge the gap between theory and action?
When we think of science, objectivity springs to mind followed by systematic observation, experimentation, and the testing of the data in question. While art, as
Continuous Improvement: Important then, Fundamental now
If organisational leaders are going to harness CI for strategic business transformation, they’ll need to understand it — and not just in the current context.
Moving the needle on CI: An Enlighten Thought Leadership series
Introduction to the series There is unprecedented pressure on organisational leaders today to improve business performance by building efficient processes and highly productive teams. With
Taking on the new wave of disruption with the 4Cs
The term artificial intelligence (AI)—the use of computer systems to perform tasks that normally require human understanding—has been around for nearly 60 years. But since
The unified strategy for performance improvement
Whitepaper Download now THE PURSUIT OF OPEX To achieve success, it is crucial for companies to consistently optimise their processes, leading to continuous improvement and
Compliance and Operational Excellence: Two sides of the same coin
Operational excellence – 2019 has been one of the most tumultuous years in Australia’s banking and finance industry. During this time, findings of the Royal Commission have
Achieving Operational Excellence: The Growing Role of Big Data
Can big data really change the way that people behave? Absolutely! For the better half of this century, ‘big data’ has proven it’s more than
Choosing the right outsourcing partner: 4 critical considerations
Outsourcing Partner – As Business Process Outsourcing (BPO) models evolve into 2021 and beyond, two key trends stand out: more business-critical functions will increasingly be outsourced,
