The critical nature of a crisis response team
Rapid Response Team – As businesses continue to navigate the impact of the COVID-19 pandemic, some organisations are feeling the fallout more than others. For
How to optimise your workforce with optimism
Workforce Optimisation (WFM) – Australian workplaces are amongst the worst in the world when it comes to employee engagement. A Gallup report found only 14
Shaping the future of work in our brave new digital world
Future of work – This is certainly a unique time in the history of business. Collectively, the business world is experiencing an unprecedented global event
The importance of human capital management in achieving operational excellence
As organisations face increased technology disruption in an ‘always-on’ era, the value placed on effectively managing people is at the forefront of leaders’ minds. Human
Corporate Transparency and Accountability – An Unbreakable Bond
Corporate transparency – Enlighten was once again pleased to host a group of leaders at the recent Trans-Tasman Business Circle lunch where guests heard from
Three ways customer experience and OpEx co-exist in successful businesses
Customer experience – In the increasingly competitive business world, the question around how to remain competitive and relevant is perpetually high on the corporate agenda.
How technology has changed the landscape of customer experience for the better – insights from a leaders’ lunch
Earlier this month, Enlighten was privileged to host a group of esteemed colleagues at the Trans-Tasman Business Circle lunch. Guests heard from customer experience leaders
Engaging Millennials: Challenge or Opportunity?
The workforce as we have traditionally known it, is fast becoming a thing of the past. As our reliance on technology increases in our private lives, so too does
The importance of sharing an updated company roadmap with your people
3 Critical Steps for Driving a Smooth Transition of Company Roadmap Company Roadmap – A crisis of the scale and magnitude of COVID-19 will inevitably
