December 7, 2020
Outsourcing Partner – As Business Process Outsourcing (BPO) models evolve into 2021 and beyond, two key trends stand out: more business-critical functions will increasingly be outsourced, and the relationship between companies and BPO partners will become more strategic and less transactional. These latest developments mean…
November 23, 2020
In our earlier article about outsourcing for sustainability in a changed future, we highlighted how COVID-19 has been an important wake-up call for the Business Process Outsourcing…
August 19, 2020
In the final insights piece of our series, Leading for a changed future – what are your ‘AHA’ moments, we explore the critical nature of data in…
August 5, 2020
In the latest insights piece of our ongoing series, Leading for a changed future – what are your ‘AHA’ moments, we explore the complex landscape of compliance…
July 28, 2020
In this article, we examine the pivotal role of technology in shaping the future work environment. What are the key considerations for determining the most appropriate innovative…
