Blogs

December 7, 2020

Outsourcing Partner – As Business Process Outsourcing (BPO) models evolve into 2021 and beyond, two key trends stand out: more business-critical functions will increasingly be outsourced, and the relationship between companies and BPO partners will become more strategic and less transactional. These latest developments mean…

November 23, 2020

In our earlier article about outsourcing for sustainability in a changed future, we highlighted how COVID-19 has been an important wake-up call for the Business Process Outsourcing…
Crisis leadership. Learn more on Enlighten.