From Chief Experience Officer to Chief Sustainability Officer, C-suite titles are constantly evolving to reflect the changing world of business.
When we think of science, objectivity springs to mind followed by systematic observation, experimentation, and the testing of the data
If organisational leaders are going to harness CI for strategic business transformation, they’ll need to understand it — and not
Introduction to the series There is unprecedented pressure on organisational leaders today to improve business performance by building efficient processes
The term artificial intelligence (AI)—the use of computer systems to perform tasks that normally require human understanding—has been around for
Whitepaper Download now THE PURSUIT OF OPEX To achieve success, it is crucial for companies to consistently optimise their processes,
Operational excellence – 2019 has been one of the most tumultuous years in Australia’s banking and finance industry. During this time, findings
Can big data really change the way that people behave? Absolutely! For the better half of this century, ‘big data’
Outsourcing Partner – As Business Process Outsourcing (BPO) models evolve into 2021 and beyond, two key trends stand out: more business-critical
The future of outsourcing industry In our earlier article about outsourcing for sustainability in a changed future, we highlighted how
